Terms of Service — MTNData

1. Acceptance

By creating an account or purchasing a data bundle on MTNData (mtndata.shop), you agree to these Terms of Service. If you do not agree, do not use the platform. MTNData is operated by Webb Labs LTD and is not affiliated with MTN Group Limited.

2. Service Description

MTNData is an independent reseller of MTN Ghana data bundles. We purchase bundles wholesale via DatamartGH and deliver them to MTN Ghana subscriber numbers. We do not guarantee any specific delivery time, as fulfilment depends on third-party networks.

3. Eligibility

You must be at least 18 years old to create an account. By registering, you confirm that the information you provide is accurate and complete.

4. Orders & Payment

All prices are displayed in Ghana Cedis (GH₵).
Payment is processed via Paystack (MoMo / card) or Stripe (international cards).
An order is confirmed only once payment is verified via webhook.
Bundle delivery is typically instant but may take 1–3 hours during MTN network delays.
We reserve the right to cancel orders that trigger fraud signals, with a full refund.

5. No-Refund Policy

Please read carefully before purchasing:

Turbonet / Broadband SIMs are not eligible for data bundles. Purchases to these SIMs will not be refunded.
No duplicate orders will be refunded. Verify you have not already submitted an order for the same number and bundle.
Wrong number = no refund. Once a bundle is sent to a number, delivery is irreversible. Verify the recipient number critically before confirming payment.
Once a bundle has been successfully delivered, no refund will be issued under any circumstances.

Refunds are only issued in cases where a bundle was charged but not delivered and cannot be recovered within 24 hours. Contact support@mtndata.shop with your order ID.

6. Wallet

Wallet top-ups are non-refundable once added to your balance. Your wallet balance is held in GH₵ and can only be used to purchase data bundles on MTNData. Wallet balances are not transferable to other users.

7. Rewards & Gamification

XP, badges, and leaderboard rankings are for informational and promotional purposes only. They hold no monetary value and cannot be exchanged for cash or goods. We reserve the right to modify or discontinue the rewards programme at any time.

8. Prohibited Use

You must not:

Use the platform for any unlawful purpose.
Attempt to reverse-engineer, scrape, or disrupt the service.
Create multiple accounts to exploit referral or reward systems.
Submit orders for numbers you do not own or have permission to top up.

9. Limitation of Liability

MTNData is not liable for: delays caused by MTN Ghana network issues; losses arising from incorrect phone numbers entered by users; service outages at DatamartGH, Paystack, or Stripe; or any indirect, consequential, or incidental damages. Our maximum liability for any claim is limited to the amount paid for the specific order in dispute.

10. Termination

We may suspend or terminate your account at our discretion for violation of these terms, fraud, or abuse. You may close your account at any time (see our Account Deletion Policy).

11. Changes to Terms

We may update these terms. Continued use after changes are posted constitutes acceptance. We will notify users of material changes via email.

12. Governing Law

These terms are governed by the laws of Ghana. Disputes shall be resolved in the courts of Ghana.

13. Contact

Email: legal@mtndata.shop